Service Description

We work with leadership, legal, compliance, technology, and operational teams to translate data protection requirements into clear decisions and documented practices. The engagement starts by understanding how personal data is collected, used, shared, stored, and deleted across business processes, then defining the controls and responsibilities needed to manage risk.

The resulting policy is designed to be actionable, not just formal. It is complemented by procedures, templates, registers, and training, so the organization can consistently respond to requests, incidents, and audits. Implementation includes configuring the workflows, documentation structure, and tracking mechanisms needed to maintain the program, plus guidance for internal owners to run it after handover.

What’s Included

• Current state assessment, stakeholder interviews, document review, and mapping of personal data use cases.
• Data governance model, roles and responsibilities, decision rights, and escalation paths.
• Personal Data Protection Policy, clear principles, scope, definitions, and operating rules.
• DDP and DPO operating model, governance routines, reporting cadence, and accountability structure.
• Core procedures and playbooks, privacy by design, risk assessment workflow, incident response, retention and deletion, vendor and third party handling.
• Registers and evidence, processing inventory, request logs, incident logs, training records, and control evidence structure.
• Implementation support, workflow setup, document templates, and internal enablement for ongoing operation.
• Training and adoption, role based training, practical scenarios, and communication materials.

What This Service Helps You Achieve

• Establish a clear, consistent policy for personal data handling across teams.
• Define accountability, governance routines, and decision paths for data protection.
• Reduce operational risk by turning requirements into repeatable procedures.
• Improve readiness for audits, customer due diligence, and contractual reviews.
• Respond consistently to data subject requests, incidents, and internal escalations.
• Build a maintainable evidence trail for compliance and continuous improvement.
• Enable teams through training, documentation, and practical role guidance.

Deliverables

• Current state and gap summary, risks, priorities, and recommended roadmap.
• Personal Data Protection Policy, approved version and editable source.
• Program operating model, roles, responsibilities, and reporting cadence.
• Procedures and templates, request handling, incident response, vendor review, retention and deletion.
• Processing inventory structure and initial population guidance.
• Evidence repository structure and tracking approach.
• Training materials and attendance record template.
• Handover documentation and first cycle plan for program operation.

Delivery Model

Phase 1, Discovery and Data Mapping, 1 to 2 weeks

• Stakeholder interviews and documentation review.
• High level mapping of personal data flows and main processing activities.
• Initial risk and gap identification, alignment on scope and priorities.

Phase 2, Policy and Governance Definition, 2 to 4 weeks

• Draft and refine the Personal Data Protection Policy.
• Define roles, responsibilities, escalation paths, and governance routines.
• Agree on the DDP and DPO operating model, including reporting and oversight.

Phase 3, Procedures, Registers, and Controls, 2 to 5 weeks

• Create playbooks and procedures for key scenarios.
• Define registers and evidence structures, including templates and ownership.
• Align controls with real workflows, validation with responsible teams.

Phase 4, Implementation and Enablement, 2 to 4 weeks

• Set up workflows and tracking mechanisms for requests, incidents, and evidence.
• Train key roles, run scenario based sessions, adjust based on feedback.
• Finalize documentation, establish the first operating cycle and checkpoints.

Phase 5, Stabilization and Handover, 1 to 2 weeks

• Support the first executions, review evidence quality and consistency.
• Hand over responsibilities and operating calendar.
• Define improvement backlog for the next cycle.